Palpilot Strengths
Engineering:
- Bilingual engineering support in the US and Asia to bring the service point close to our customer
- A comprehensive engineering process to ensure accurate front end tooling while reducing the impact on delivery.
- Experienced program managers in Asia to work with our factories to solve DFM hurdles
- Experience with both Asian based and US based Copper Clad Laminate (CCL) suppliers helps to overcome material engineering problems
- Joint investment in plant and equipment in order to support niche technologies and processing requirements
PalPilot’s Quality Mission:
To insure that all of our customer’s specifications are met or exceeded by our engineering services, manufacturing techniques, and quality systems
- Quality Manager is based in the US and works with our customers and factories to address quality concerns.
- Quality engineers in Asia to work with our US based quality manager to insure corrective action implementation.
- Bilingual capability to aide our factories in responding to corrective action requests.
- RMA and corrective action response handled by our US offices. RMA response within 24 hours (in most cases).
- All factories are certified to ISO9001:2000 and most are certified to TS16949.
- Partnerships with third party laboratories to offer impartial root cause analysis.
- All of our factories supply ROHS compliant products
Enviromental Protection:
All of our factories are ISO 14001 certified, and audited regularly for proper waste disposal and environmental protection safeguards.